Live Bank Feed
Automatically import bank transactions in real time. Live bank feeds connect directly to your bank via Australia’s Open Banking (CDR) framework, so transactions appear in Rebased as soon as your bank posts them.
Requirements
- Pro subscription ($33/month GST inc.) — up to 5 live bank connections included
- An Australian bank account at a supported institution (100+ banks supported)
Each time you connect to a bank, it counts as one connection. If you connect multiple accounts from the same bank in a single flow, that counts as one connection. Connecting to a different bank (or the same bank on a separate occasion) counts as an additional connection.
Free tier users can import statements manually or upgrade to Pro to enable live feeds.
Connecting a live feed
- Go to Bank → click Add Bank Account
- Select Connect Live Feed — you’ll see how many of your 5 connections you’ve used
- Review the connection details and click Connect Bank Account
- A secure overlay opens — select your bank, sign in, and grant consent
- You’ll see a syncing indicator while your bank data is being imported
- Once syncing is complete, click View My Accounts — your accounts will appear
Transactions typically arrive within a minute. The system imports transactions from the start of your current financial year (or your conversion date if you migrated from another system).
If you’ve reached your connection limit, you’ll need to disconnect an existing live feed before connecting a new one. The connection screen will show your active connections to help you decide.
If you already have a manual account
When you connect a live feed, Rebased checks if you already have a manual account at the same bank. If so, you’ll see a prompt:
“We noticed you have a manual account for [Bank]. Is this the same account?”
- Yes, same account — The live feed starts from today only, so there’s no overlap with your manual account’s history. You can archive the manual account once you’ve finished reconciling it.
- No, different account — The live feed imports from the start of the financial year (or conversion date) as normal.
Feed Health
Once connected, your account shows a Feed Health panel instead of Statement Health:
| Card | What it shows |
|---|---|
| Opening Balance | Calculated automatically on first sync |
| Calculated Balance | Opening balance plus all imported transactions |
| Bank Balance | The current balance reported by your bank |
If the calculated balance matches the bank balance, the status shows as Healthy (green).
Balance discrepancy
If the balances don’t match, the status shows as Discrepancy and a Refresh Bank Feed button appears. Clicking it pulls the latest transactions from your bank. In most cases this resolves the discrepancy.
If the discrepancy persists after refreshing, it may indicate a transaction was missed or duplicated — contact support for help.
Disconnecting a live feed
You can disconnect a live feed at any time from the 3-dot menu on your account card or account detail page. Select Disconnect Feed and choose:
| Option | What happens |
|---|---|
| Switch to Manual | The account stays active but stops syncing. You can continue entering transactions manually. All history is preserved. |
| Archive | The account is deactivated and hidden. All data is preserved and can be restored later. |
In both cases, the bank connection consent is revoked — your bank will no longer share data with Rebased. This also frees up a connection slot.
Important: If you connected multiple accounts from the same bank in a single flow, disconnecting one will disconnect all accounts from that connection. The confirmation dialog will list all affected accounts before you proceed.
Subscription changes
Downgrading from Pro to Free
If you downgrade your subscription, all live bank feeds are automatically converted to manual accounts:
- Your accounts stay active and visible
- All transaction history is preserved
- Your chart of accounts links are preserved
- Bank consent is revoked (no ongoing data sharing)
- You can continue with manual entry or statement imports
If you upgrade back to Pro later, you can reconnect live feeds.
Upgrading from Free to Pro
After upgrading, click Add Bank Account → Connect Live Feed to connect your bank. If you have existing manual accounts, the system will detect them and offer to set the live feed to start from today (see “If you already have a manual account” above).
Security
Live bank feeds use Australia’s Consumer Data Right (CDR) framework:
- Read-only access — Rebased can only read transactions, never make payments or transfers
- No credentials stored — You authenticate directly with your bank; Rebased never sees your password
- Consent-based — You choose exactly which accounts to share and can revoke consent at any time
- CDR accredited — Our data provider is an accredited CDR participant
- Historical data — CDR consent allows up to 12 months of historical transaction data
- Encrypted — All data is encrypted in transit and at rest
Supported banks
Over 100 Australian financial institutions are supported, including all major banks (ANZ, CBA, NAB, Westpac) and most regional banks, credit unions, and building societies.
Troubleshooting
”Failed to create bank connection session”
- Make sure you have an active Pro subscription
- Check that you haven’t reached your 5-connection limit — disconnect an existing feed first if needed
- Try refreshing the page and connecting again
- If using an ad blocker, temporarily disable it during connection
Connection window closes but nothing happens
- The connection may still be processing — wait a minute and refresh the page
- Check if your account appears in the bank accounts list
Transactions not appearing
- Transactions typically arrive within a minute of connection
- If no transactions appear after 5 minutes, try the Refresh Bank Feed button
- Your bank may take longer to share data for the first time
Balance shows a discrepancy
- Click Refresh Bank Feed to pull the latest data
- Small discrepancies may resolve after the next automatic sync
- If the discrepancy persists, contact support
Related pages
- Bank Overview — Main bank documentation
- Bank Accounts — Manual account management
- Statement Import — Importing PDF statements
- Bank Reconciliation — Matching transactions to your ledger
Last updated: March 31, 2026