Live Bank Feed

Automatically import bank transactions in real time. Live bank feeds connect directly to your bank via Australia’s Open Banking (CDR) framework, so transactions appear in Rebased as soon as your bank posts them.

Requirements

• Pro subscription ($33/month GST inc.) — up to 5 live bank connections included
• An Australian bank account at a supported institution (100+ banks supported)

Each time you connect to a bank, it counts as one connection. If you connect multiple accounts from the same bank in a single flow, that counts as one connection. Connecting to a different bank (or the same bank on a separate occasion) counts as an additional connection.

Free tier users can import statements manually or upgrade to Pro to enable live feeds.

Connecting a live feed

1. Go to Bank → click Add Bank Account
2. Select Connect Live Feed — you’ll see how many of your 5 connections you’ve used
3. Review the connection details and click Connect Bank Account
4. A secure overlay opens — select your bank, sign in, and grant consent
5. You’ll see a syncing indicator while your bank data is being imported
6. Once syncing is complete, click View My Accounts — your accounts will appear

Transactions typically arrive within a minute. If you migrated from another system, Rebased uses your conversion date as the accounting boundary. For fresh-start businesses, Rebased does not ask you to choose a historical start date for the feed.

If you’ve reached your connection limit, you’ll need to disconnect an existing live feed before connecting a new one. The connection screen will show your active connections to help you decide.

If the bank account came from migration

If your Trial Balance import created bank accounts, start from the Bank page section called Ready to Set Up (from Chart of Accounts):

1. Click Set Up Bank on the imported bank account
2. Select Connect live feed
3. Complete the secure bank connection

Rebased links the live feed to the existing Chart of Accounts bank account. This preserves the Trial Balance opening balance and avoids creating a duplicate bank GL account.

If you already have a manual account

When you connect a live feed, Rebased checks if you already have a manual account at the same bank. If so, you’ll see a prompt:

“We noticed you have a manual account for [Bank]. Is this the same account?”

• Yes, same account — The live feed starts from today only, so there’s no overlap with your manual account’s history. You can archive the manual account once you’ve finished reconciling it.
• No, different account — The live feed imports available bank history. If Rebased detects missing pre-feed activity later, Feed Health can guide you through a statement upload.

Feed Health

Once connected, your account shows a Feed Health panel instead of Statement Health:

If the calculated balance matches the bank balance, the status shows as Healthy (green).

Bank updating

Sometimes your bank reports a newer balance before all matching transaction rows are available through Open Banking. When this happens, Feed Health may show Bank Updating.

This usually means Rebased is waiting for the bank feed to catch up. It is not normally an opening balance problem. Refresh later, or use Repair from feed start only if the difference persists.

Pending bank activity

Some banks include pending card holds, NPP payments, or other unsettled activity in the balance they report through Open Banking.

When that happens, Rebased shows those rows in Bank Statements as Pending at bank. Pending bank rows:

• are included in Feed Health so the calculated balance can match the bank balance;
• do not appear in the Reconcile tab yet;
• cannot be matched, coded, or reconciled until the bank posts the final transaction;
• are removed or replaced automatically when the settled bank transaction arrives.

This is normal. It means the bank balance includes activity that has not fully settled yet.

Possible missing pre-feed activity

For a fresh-start business, a bank account normally starts from a zero opening baseline. If the bank feed starts after some activity has already happened, Rebased may calculate a non-zero opening balance on first sync.

When that happens, Feed Health may show Possible missing pre-feed activity.

You can upload a PDF statement from before the first live-feed transaction. Rebased will:

• import only the rows before the first live-feed transaction;
• skip rows already covered by the live feed;
• move matching rows from a related manual or archived account into the live account instead of creating duplicates;
• recalculate the opening baseline.

If the uploaded statement explains the missing pre-feed activity, the calculated opening balance should resolve to $0.00.

This is different from migration opening balances. If your business migrated from another accounting system, use the imported bank account setup flow and Opening Balances workflow.

Balance discrepancy

If the balances don’t match, the status shows as Discrepancy and Feed Health shows actions to help resolve it.

Use Refresh Bank Feed for normal catch-up. It pulls the latest posted transactions, pending bank activity, and current bank balance.

Use Repair from feed start when refreshing does not fix the problem. Repair re-checks posted transactions from the feed start date, which helps recover from missed webhooks or earlier import windows.

If Feed Health says Bank Updating, wait for the bank to finish publishing matching transactions. If Feed Health says Opening balance may be missing after Repair, the remaining issue is usually a migration or opening balance setup issue. Use Opening Balances rather than repeatedly refreshing.

Bank Statements view

The Bank Statements tab shows the transactions Rebased has received from the feed, including posted rows and any pending bank activity.

Rebased does not show a running Balance column for live-feed transactions unless the bank provides a balance for each transaction. Some Open Banking providers report the current account balance separately from transactions, so a calculated row-by-row balance can be misleading.

Disconnecting a live feed

You can disconnect a live feed at any time from the 3-dot menu on your account card or account detail page. Select Disconnect Feed and choose:

In both cases, the bank connection consent is revoked — your bank will no longer share data with Rebased. This also frees up a connection slot.

Important: If you connected multiple accounts from the same bank in a single flow, disconnecting one will disconnect all accounts from that connection. The confirmation dialog will list all affected accounts before you proceed.

Subscription changes

Downgrading from Pro to Free

If you downgrade your subscription, all live bank feeds are automatically converted to manual accounts:

• Your accounts stay active and visible
• All transaction history is preserved
• Your chart of accounts links are preserved
• Bank consent is revoked (no ongoing data sharing)
• You can continue with manual entry or statement imports

If you upgrade back to Pro later, you can reconnect live feeds.

Upgrading from Free to Pro

After upgrading, click Add Bank Account → Connect Live Feed to connect your bank. If the account was imported from your Trial Balance, use Set Up Bank from the Ready to Set Up section instead. If you have existing manual accounts, the system will detect them and offer to set the live feed to start from today (see “If you already have a manual account” above).

Security

Live bank feeds use Australia’s Consumer Data Right (CDR) framework:

• Read-only access — Rebased can only read transactions, never make payments or transfers
• No credentials stored — You authenticate directly with your bank; Rebased never sees your password
• Consent-based — You choose exactly which accounts to share and can revoke consent at any time
• CDR accredited — Our data provider is an accredited CDR participant
• Historical data — CDR consent allows up to 12 months of historical transaction data
• Encrypted — All data is encrypted in transit and at rest

Supported banks

Over 100 Australian financial institutions are supported, including all major banks (ANZ, CBA, NAB, Westpac) and most regional banks, credit unions, and building societies.

Troubleshooting

”Failed to create bank connection session”

• Make sure you have an active Pro subscription
• Check that you haven’t reached your 5-connection limit — disconnect an existing feed first if needed
• Try refreshing the page and connecting again
• If using an ad blocker, temporarily disable it during connection

Connection window closes but nothing happens

• The connection may still be processing — wait a minute and refresh the page
• Check if your account appears in the bank accounts list

Transactions not appearing

• Transactions typically arrive within a minute of connection
• If no transactions appear after 5 minutes, try the Refresh Bank Feed button
• Your bank may take longer to share data for the first time
• Pending bank activity may appear in Bank Statements before it is ready to reconcile

Balance shows a discrepancy

• Click Refresh Bank Feed to pull the latest data
• If Feed Health says Bank Updating, wait and refresh later
• If the issue remains after normal refresh, click Repair from feed start in Feed Health
• Small discrepancies may resolve after the next automatic sync
• If Feed Health says Pending bank activity, wait for the bank to post the final transaction
• If Feed Health shows Possible missing pre-feed activity, upload the missing pre-feed statement
• If you migrated from another accounting system, check Opening Balances
• If the discrepancy persists, contact support

Related pages

• Bank Overview — Main bank documentation
• Bank Accounts — Manual account management
• Statement Import — Importing PDF statements
• Bank Reconciliation — Matching transactions to your ledger

Last updated: July 9, 2026