Payment Processing
Accept online payments on invoices and statements with Rebased’s Stripe Connect integration.
You can send invoices without connecting Stripe — customers will see bank transfer details from your Payment Terms when online payment is unavailable.
Setting Up Payment Processing
To accept card and wallet payments online, connect a Stripe account to your Rebased business.
Connecting Your Stripe Account
- Navigate to Settings > Payments tab
- In the Payment Processing Setup card, click Connect Stripe Account
- You’ll be redirected to Stripe to complete the setup process
- Enter your business details, bank account information, and verify your identity
- Once complete, you’ll be redirected back to Rebased
After successful connection, you’ll see a green checkmark with “Connected and ready to accept payments”.
Account Information
Once connected, you can view your Stripe account details in the Account Information section:
- Account ID — Your unique Stripe account identifier
- Status — Current verification status (Active, Pending, or Restricted)
- Charges Enabled — Whether you can accept payments
- Payouts Enabled — Whether funds can be transferred to your bank
Payment Methods
Payment methods available to your customers are automatically determined by Stripe based on:
- The invoice currency (AUD)
- The payment amount
- Your customer’s location and device
- Payment methods enabled on your Stripe account
Configuring Payment Methods
To enable or disable specific payment methods:
- Log in to your Stripe Dashboard
- Navigate to Settings > Payment methods
- Enable or disable payment methods as needed
Common payment methods for Australian businesses include:
| Payment Method | Description | Notes |
|---|---|---|
| Cards | Visa, Mastercard, American Express | Always available |
| Apple Pay | Digital wallet for Apple devices | Automatic with cards |
| Google Pay | Digital wallet for Android devices | Automatic with cards |
| Afterpay | Buy now, pay later in 4 instalments | 2,000 AUD limit |
| Zip | Buy now, pay later | Amount limits apply |
| Klarna | Flexible payment options | Amount limits apply |
Fees
Rebased does not charge a platform fee on invoice or statement payments. All subscription tiers receive the full payment amount minus Stripe’s processing fees only.
Stripe Processing Fees
Stripe charges their own processing fees (approximately 1.75% + $0.30 for domestic cards in Australia). These are deducted by Stripe before funds reach your connected account.
Example:
- Customer pays: $100.00
- Stripe processing fee: ~0.30)
- You receive: ~$97.95
Rates vary by payment method. International cards and some alternative payment methods may differ. See Stripe’s pricing page for current rates.
Online Payments Control
In Settings > Payments, you control online payments separately for invoices and statements. These settings are available on all subscription tiers (Free and Pro).
Invoice online payments
Use the Invoice online payments card to:
- Enable or disable online payment on individual invoice links
- Optionally set an Invoice amount limit — only invoices at or below that total show the Stripe checkout; larger invoices fall back to bank transfer details
When invoice online payments are disabled:
- Shared invoice links do not show the payment sidebar
- Customers rely on bank transfer details in Payment Terms (or your configured bank details)
When enabled (and Stripe is connected):
- Customers can pay via card, Apple Pay, Google Pay, and other Stripe-supported methods
- The payment sidebar appears on shared invoice links with an outstanding balance
Statement online payments
Use the Statement online payments card for a simple on/off toggle:
- Enabled — Clients can select unpaid invoices on a shared statement and pay the combined balance in one checkout
- Disabled — The statement payment sidebar is hidden; clients can still open individual invoice links (subject to invoice settings above)
Important: The invoice amount limit does not apply to statement batch checkout. For example, you can cap individual invoice links at 10,000 combined payment on a statement if statement online payments are enabled — or disable statement payments entirely to prevent large batch checkouts.
Typical setups
| Goal | Invoice payments | Invoice limit | Statement payments |
|---|---|---|---|
| Full online acceptance | On | Off | On |
| Bank transfer only | Off | — | Off |
| Small invoices online, no large batch pay | On | e.g. $3,000 | Off |
| Cap single invoices, allow statement batch | On | e.g. $3,000 | On |
Viewing Payment Status
Payment status is displayed on each invoice:
- Unpaid — No payment received
- Paid — Full payment received
- Partially Paid — Partial payment received (for invoices with deposits)
You can also view payment history in the invoice details.
Troubleshooting
”Online payments are temporarily unavailable”
This message appears when:
- Your Stripe account is not fully set up
- Online payments are disabled in Settings → Payments
- The invoice exceeds your configured invoice amount limit
- Stripe requires additional verification
- There’s a temporary connection issue
Solution: Check Settings → Payments toggles and limits, then check your Stripe Dashboard for any pending requirements.
Payment sidebar missing on an invoice
- Confirm Invoice online payments is enabled
- Confirm Stripe is connected and charges are enabled
- Check whether the invoice total exceeds your Invoice amount limit
- Verify the invoice status is Awaiting Payment with a balance due
Payment sidebar missing on a statement
- Confirm Statement online payments is enabled (separate from invoice settings)
- Confirm Stripe is connected
- Verify at least one invoice on the statement has an outstanding balance
Payment methods not appearing
If certain payment methods aren’t showing for your customers:
- Verify the payment method is enabled in your Stripe Dashboard
- Check that the invoice amount meets any minimum/maximum requirements
- Some methods are only available in certain countries