Payment Processing

Accept online payments directly on your invoices with Rebased’s integrated payment processing powered by Stripe.

Setting Up Payment Processing

To accept online payments, you need to connect a Stripe account to your Rebased business.

Connecting Your Stripe Account

1. Navigate to Settings > Payments tab
2. In the Payment Processing Setup card, click Connect Stripe Account
3. You’ll be redirected to Stripe to complete the setup process
4. Enter your business details, bank account information, and verify your identity
5. Once complete, you’ll be redirected back to Rebased

After successful connection, you’ll see a green checkmark with “Connected and ready to accept payments”.

Account Information

Once connected, you can view your Stripe account details in the Account Information section:

• Account ID — Your unique Stripe account identifier
• Status — Current verification status (Active, Pending, or Restricted)
• Charges Enabled — Whether you can accept payments
• Payouts Enabled — Whether funds can be transferred to your bank

Payment Methods

Payment methods available to your customers are automatically determined by Stripe based on:

• The invoice currency (AUD)
• The payment amount
• Your customer’s location and device
• Payment methods enabled on your Stripe account

Configuring Payment Methods

To enable or disable specific payment methods:

1. Log in to your Stripe Dashboard 
2. Navigate to Settings > Payment methods
3. Enable or disable payment methods as needed

Common payment methods for Australian businesses include:

Platform Fee

Rebased charges a small platform fee on payments processed through the platform. This fee helps us maintain and improve the service.

Free Tier

• Platform fee: 2.5% of the transaction amount
• This fee is automatically deducted from each payment before funds reach your account

Pro Tier

• Platform fee: 0%
• No platform fees on any transactions

Important Notes About Fees

• Platform fees are separate from Stripe fees — Stripe charges their own processing fees (approximately 1.75% + $0.30 for domestic cards in Australia). These fees are in addition to any Rebased platform fee.

• Example calculation (Free tier):

  • Customer pays: $100.00
  • Stripe processing fee: ~$2.05 (1.75$0.30)
  • Rebased platform fee: $2.50 (2.5%)
  • You receive: ~$95.45

• Example calculation (Pro tier):

  • Customer pays: $100.00
  • Stripe processing fee: ~$2.05 (1.75$0.30)
  • Rebased platform fee: $0.00
  • You receive: ~$97.95

Stripe fees vary based on the payment method used. International cards and some alternative payment methods may have different rates. See Stripe’s pricing page  for current rates.

Online Payments Control

Pro tier users have full control over whether online payments are enabled for their business.

Enabling or Disabling Online Payments (Pro Only)

1. Navigate to Settings > Payments tab
2. Scroll to the Online Payments section
3. Toggle the switch to enable or disable online payments

When online payments are disabled:

• Invoices and statements will not show the payment sidebar
• Customers will see the invoice without a “Pay Now” option
• You can include bank transfer details in your Payment Terms instead

When online payments are enabled:

• Customers can pay invoices online via card, Apple Pay, Google Pay, and other methods
• The payment sidebar appears on shared invoices and statements

Free Tier Users

Free tier users must have Stripe connected to send invoices. The online payments toggle is locked to “enabled” for Free tier accounts.

To disable online payments and accept only bank transfers, upgrade to Pro tier.

Viewing Payment Status

Payment status is displayed on each invoice:

• Unpaid — No payment received
• Paid — Full payment received
• Partially Paid — Partial payment received (for invoices with deposits)

You can also view payment history in the invoice details.

Troubleshooting

”Online payments are temporarily unavailable”

This message appears when:

• Your Stripe account is not fully set up
• Stripe requires additional verification
• There’s a temporary connection issue

Solution: Check your Stripe Dashboard for any pending requirements or verification steps.

Payment methods not appearing

If certain payment methods aren’t showing for your customers:

• Verify the payment method is enabled in your Stripe Dashboard
• Check that the invoice amount meets any minimum/maximum requirements
• Some methods are only available in certain countries

Related Pages

• Payments Settings Overview
• Invoices
• Settings Overview